At a Glance
Overview
Omnia Health partners with Valere to build an enterprise-grade HIPAA-compliant platform on AWS. Achieved 80 90% reduction in admin tasks, 99% notification reliability, zero PHI breaches. The solution streamlined user management, communication, patient data handling, and reporting, improving efficiency and care quality.
The Challenge
Omnia Health needed a comprehensive platform to manage healthcare workflows, specifically for Health Plan Administrators (HPAs) and clinical staff. The challenge included centralized management of user roles, real-time communication, secure patient data management, and the need for a robust notification and reporting system. Without an integrated solution, manual workflows were prone to inefficiencies, errors, and slow data processing, which affected patient care and administrative operations. Ensuring compliance with healthcare regulations (such as HIPAA) was a critical requirement.
Solution Implemented
We built Omnia Health s platform on AWS with security designed from day one. The architecture uses private subnets to isolate all patient data from the internet, auto-scaling to handle traffic spikes, and comprehensive encryption across every layer.
The platform centralizes user management across healthcare organizations, delivers critical notifications with 99% reliability, and provides real-time dashboards that load in under 3 seconds. AI models extract clinical data with 92% accuracy, automating summaries that previously took hours to compile manually.
We delivered the complete system in five months through a structured approach: three weeks of discovery, two weeks of architecture design, followed by phased build-out of infrastructure, security hardening, application deployment, and validation testing.
About the Company
Omnia Health is enhacing managed care delivery for at-risk populations by providing healthcare organizations with a unified platform that eliminates data fragmentation and automates critical administrative workflows. The company focuses on connecting the complex ecosystem of payers, providers, and patients through secure, HIPAA-compliant technology.
The Challenge of Digital Transformation
Healthcare care management faces unique challenges compared to other industries. Beyond typical technical requirements, healthcare platforms must navigate stringent regulatory compliance (HIPAA, HITECH Act). They handle extremely sensitive protected health information. They integrate with legacy EHR systems and payer data feeds. And they must maintain 99.9%+ uptime for clinical operations.
For early-stage companies like Omnia Health, the challenge is even more acute. They must deliver enterprise-grade security and reliability without enterprise-level resources.
As Eduardo Diaz, Founding CTO, explained:
“We needed enterprise-grade security and HIPAA compliance without enterprise-level DevOps staff. Traditional approaches would have taken 12-18 months and 3-5x our budget.”
Omnia Health needed a partner who understood both the technical complexity of cloud infrastructure and the regulatory requirements specific to healthcare. Someone who could design compliance into the architecture from day one rather than retrofitting it later.
The Partnership View
Omnia Health found Valere through a referral from a trusted colleague in the healthcare tech space.
Three factors distinguished Valere from other vendors:
- Deep AWS healthcare infrastructure expertise
- Clear communication about realistic timelines (no overpromising)
- Practical explanation of HIPAA compliance requirements
“Valere’s expertise made initial challenges manageable. They had solutions based on previous healthcare implementations,” noted Diaz. “They didn’t just build what we asked for; they educated us on HIPAA requirements, AWS best practices, and architectural decisions that would impact us long-term.”
The team composition mattered. Five to six Valere engineers (cloud architects, senior full-stack developers, project lead) provided the right balance of technical depth and healthcare domain knowledge. Their track record with similar healthcare implementations de-risked the engagement and accelerated delivery.
Project Details & Timeline
The project launched in October 2024 with a structured engagement model focused on delivering a minimum viable product (MVP) within 5 months, followed by ongoing enhancements. The initial phase ran from October 2024 through March 2025, with the platform entering production and onboarding its first customers within 2 weeks of MVP completion. The engagement continues as an ongoing partnership for platform enhancements and feature additions.
Technology Stack:
- Frontend: React.js with Redux
- Backend: Node.js/Express.js
- Database: MongoDB 3-node replica set
- Integrations: Firebase, SMTP, Socket.io, Crypto.js, JWT authentication
- AWS Services: VPC, Elastic Beanstalk, Application Load Balancer, CloudFront CDN, S3, KMS, Secrets Manager, CloudWatch, CloudTrail
- Database Connection: MongoDB Atlas M10 via AWS PrivateLink
Implementation Approach: Agile sprints with clear milestones, weekly status updates via Slack and video calls, manual approval gates before production deployments, and comprehensive documentation for knowledge transfer. The project utilized AWS Business Support for technical guidance, achieving 90% issue resolution through Valere s expertise without AWS escalation.
The Problem
Healthcare organizations struggle with fragmented systems that create operational inefficiencies and compliance risks. For Omnia Health s target customers,Health Plan Administrators, MSO administrators, and clinical staff, the challenges were profound and numerous:
Manual administrative burden consumed hours daily. Account creation for new users required manual data entry across multiple systems. Clinic onboarding meant coordinating permissions, roles, and access controls through disconnected tools. User management lacked hierarchy and structure. What should take minutes was taking hours.
Communication breakdowns impacted patient care. Critical healthcare events weren’t reaching the right stakeholders on time. Email-based notification systems achieved only 70-80% delivery rates. They lacked filtering, prioritization, or actionable links. Clinical staff missed important updates, delaying care coordination.
Limited operational visibility prevented data-driven decision-making. Disconnected data sources required manual compilation of metrics. Leaders lacked real-time dashboards. Reports took days to generate. By then, the information was already outdated.
Security and compliance concerns created regulatory risk. Without proper encryption and access controls, organizations faced potential breaches. Unclear HIPAA compliance made customer acquisition difficult. Inadequate session management and hardcoded credentials created vulnerabilities.
The healthcare industry’s zero-tolerance policy for data breaches meant security couldn t be an afterthought. HIPAA compliance had to be designed into the architecture from day one.
The Solution: Omnia Health Platform
The Omnia Health Platform centralizes operations between Health Plan Administrators, MSO administrators, clinical staff, and patients. The cloud-based system serves as the operational backbone for managed care organizations.
The platform enables secure communication, automated workflows, real-time notifications, and actionable insights. All while maintaining strict HIPAA compliance and enterprise-grade security.
Core Platform Capabilities
- Centralized User Management System
- Comprehensive Notification System
- Role-Specific Dashboards & Analytics
- HIPAA-Compliant Secure Messaging
- Enhanced Patient Management Workflows
- AI-Powered Clinical Insights
- Network Security & Segmentation
- Compute & Load Balancing
- Data Layer & Storage
- Security & Compliance Infrastructure
- Backup & Recovery
- DevOps & CI/CD Pipeline
- Real-Time Capabilities
- Monitoring & Observability
Technology Stack Details
Frontend: React.js with Redux for state management, deployed via S3 and CloudFront CDN for global delivery.
Backend: Node.js with Express.js framework, hosted on Elastic Beanstalk with auto-scaling.
Database: MongoDB Atlas M10 (3-node replica set, 2GB RAM, 10GB storage) with AWS PrivateLink private endpoint.
Authentication: JWT (JSON Web Tokens) with 24-hour expiration, future enhancements planned for idle timeouts and refresh tokens.
Integrations: Firebase for analytics, SMTP for email notifications, Socket.io for real-time communication, Crypto.js for encryption, secure SFTP for file transfers with payer systems and EHR data feeds.
AWS Services: VPC, Elastic Beanstalk (EC2), Application Load Balancer, CloudFront, S3, KMS, Secrets Manager, CloudWatch, CloudTrail, NAT Gateway, Internet Gateway, Bastion Host.
Third-Party: MongoDB Atlas with PrivateLink integration.
Valere s Process/ Methodology
Discovery Phase
The team documented HIPAA compliance, clinical workflows, and data flows. Stakeholder interviews with Health Plan Administrators, MSO staff, and clinical teams identified pain points and priorities.
Architecture Design
A multi tier VPC architecture was designed with security first principles. The technology stack and database schema were selected to support hierarchical organizations and role-based permissions.
Infrastructure Provisioning
VPC networking was set up across availability zones with public and private subnets. Elastic Beanstalk environments were configured for Development, Staging, and UAT, and a MongoDB Atlas cluster was connected via AWS PrivateLink.
Security Hardening
Security groups were configured with least-privilege access. All data in transit was encrypted using TLS/SSL, and session management with token expiration was implemented.
Application Deployment
The CI/CD pipeline was built with manual approval gates, and backend services were deployed to Elastic Beanstalk. CloudFront was set up for frontend delivery, and third-party APIs were integrated via encrypted channels.
Testing & Validation
Penetration testing and HIPAA compliance verification were performed. Load testing validated auto-scaling behavior, and user acceptance testing ensured workflows met requirements.
AWS Business Support Integration
The project leveraged AWS Business Support (rated 4.5/5 by client) for technical guidance. Response times averaged 4 6 hours for technical cases, faster for production issues. Support engineers provided HIPAA compliance expertise and architecture review. Trusted Advisor delivered automated recommendations for cost optimization and security improvements. Combined with Valere s expertise, 90% of issues were resolved without AWS escalation, accelerating development velocity.
The Results
We delivered a transformational platform that exceeded expectations across all dimensions: efficiency, cost, compliance, and time-to-market.
What typically requires 12 18 months and $300K+ in infrastructure costs was accomplished in 5 months at a fraction of the cost. Zero security breaches. Production-ready quality from launch.
The platform fundamentally transformed operations from manual, disconnected processes to an automated, centralized system. Administrative tasks that consumed hours daily now complete in minutes. Critical notifications that previously failed to reach stakeholders 20 30% of the time now achieve 99% delivery reliability.
Clinical staff access real-time insights in under 3 seconds. No more waiting days for manually compiled reports. Most critically, the platform has maintained zero PHI breaches since launch, the ultimate measure of success in healthcare technology.
Key Outcomes
- Operational Efficiency
- Financial Impact
- AI & Intelligence
- Security & Compliance
- Scalability & Reliability
- Business Velocity
Business Impact Metrics
The outcomes from this initiative have had a profound impact on the business. By reducing administrative burden by 80 90%, the small team is now able to manage a significantly larger number of healthcare organizations with the same headcount. Delivering in 5 months versus the typical 12 18 months reduced the time-to-market by over a year, accelerating customer acquisition and revenue growth. A zero-breach security record has been a key enabler in attracting enterprise customers, as healthcare organizations require stringent security compliance. And also worth noting is that the platform s ability to scale 10x without disrupting operations means the company can grow its revenue without the typical increase in engineering costs, allowing for a seamless transition from startup to expansion.
Conclusion
With a 99% notification delivery rate, 80 90% reduction in manual processes, and zero PHI breaches, Omnia Health s platform has transformed how their healthcare organizations manage workflows, enabling quicker decision-making and better care coordination. Designed for scalability, the platform positions Omnia Health for future growth while maintaining the highest standards of security and compliance, helping them expand their customer base without compromising performance or regulatory adherence.
Client Testimonial
“Valere has been the kind of long-term partner we were hoping to find, technically strong, responsive, and genuinely committed to our success. They delivered a HIPAA-compliant, enterprise grade platform in 5 months that measurably improved our operations. Their AWS infrastructure expertise and healthcare domain knowledge gave us confidence we were building on a solid foundation.”
