Bee Line Transport, a regional carrier in the United States, knew that its manual, paper-based operations were holding the business back. Every shipment required multiple hand-offs, paperwork piled up daily, and errors could occur at six different points in the process. With customer expectations rising and operations reaching a breaking point, the company sought a complete transformation powered by technology.
The Challenge
Shipments were logged manually, VINs tracked by hand, and driver schedules managed through phone calls and emails. It was time-consuming, error-prone, and difficult to scale. Processing delays and dispatcher overload threatened both operational efficiency and customer satisfaction.
The Solution
Valere partnered with Bee Line to redesign operations from the ground up. The team built a single, intuitive mobile and web platform—developed in React Native and Laravel—that centralized shipment tracking, driver operations, and automated reporting. AI-powered automation eliminated repetitive manual tasks, reduced errors, and allowed dispatchers to manage twice as many drivers without sacrificing quality.
KPIs & Metrics
- 60% reduction in shipment processing time
- From six points of failure down to one for VIN tracking and documentation
- Doubled driver management capacity per dispatcher
- Reduced after-hours workload for managers and drivers
- Improved customer satisfaction through automated shipment alerts and fewer support calls
Impact
Managers reclaimed their evenings, drivers experienced smoother scheduling, and customers enjoyed a faster, more transparent delivery process. What once was a manual, error-prone operation became a streamlined, AI-driven logistics system.
